AMPLETON
Privacy Policy
This Privacy Policy ("Policy") is a legally binding document between you ("User") and Ampleton ("Company," "We," "Us," or "Our"). It explains how we collect, use, store, and protect your personal information when you use our website or services. By accessing or using our platform, you acknowledge that you have read and agree to the terms set out in this Policy. This Policy is governed by the applicable laws of India and does not require a physical or digital signature to be enforceable.
01 - Scope & Applicability
What This Policy Covers
This Policy applies to all users who visit or interact with Ampleton's website, digital platforms, and related services. It governs the collection, processing, storage, and disclosure of personal information by Ampleton, regardless of how you access our platform.
Ampleton processes all personal data in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, as may be amended from time to time.
02 - Information We Collect
Types of Data Collected
We may collect the following categories of personal information:
- Identity & Contact Data: Your name, email address, phone number, and account credentials provided during registration or when enquiring about our services.
- Transaction Data: Billing and payment details, order history, and service usage records, where applicable.
- Technical & Usage Data: IP address, browser type, device identifiers, operating system, referring URLs, and standard web log information collected automatically when you access the platform.
- Communication Data: Messages, feedback, support requests, or correspondence submitted through our platform.
- Preference & Behavioural Data: Inferred interests and browsing behaviour used to improve and personalise your experience.
You may browse certain areas of our platform without providing personal information. Mandatory fields will be clearly indicated where applicable. Choosing not to provide certain data may limit access to specific features or services.
03 - How We Use Your Information
Purposes of Processing
Ampleton uses personal information for the following purposes:
- To deliver the products, services, or information you have requested.
- To create and manage your account and user preferences.
- To process transactions and send related communications.
- To conduct internal analytics, research, and service improvement.
- To detect, prevent, and investigate fraud or unauthorised activity.
- To comply with applicable legal and regulatory obligations.
- To send service updates or, subject to your preferences, promotional content.
You may opt out of marketing communications at any time by updating your account preferences or by contacting us at care@ampleton.com.
04 - Sharing & Disclosure of Information
When We Share Your Data
Ampleton does not sell your personal information. We may share personal data only in the following circumstances:
- Service Partners: Trusted third-party vendors engaged to support our services, subject to appropriate confidentiality and data protection obligations.
- Legal Compliance: Where required by applicable law, regulation, court order, or government authority.
- Rights Protection: Where necessary to enforce our Terms of Use, or to protect the rights, safety or property of Ampleton, our users, or the public.
- Corporate Transactions: In connection with any merger, acquisition, or business restructuring. In such cases, the successor entity shall be bound by this Policy.
- Aggregated Insights: In anonymised or aggregated form, which cannot identify you, for analytical or business development purposes.
05 - Data Retention & Deletion
How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once data is no longer needed, it will be securely deleted or irreversibly anonymised in accordance with applicable statutory requirements.
You may request deletion of your personal data at any time. Upon processing your request, we may retain a restricted archival copy solely to meet legal obligations. This copy will not be accessible through the platform or used for any operational purpose.
06 - Cookies & Tracking Technologies
Our Use of Cookies
Ampleton uses cookies and similar technologies to enhance platform functionality, support analytics, and improve user experience. Cookies are small data files stored on your device that may enable session continuity and personalised content delivery.
Most cookies are session-based and expire when you close your browser. You may configure your browser to decline cookies, though this may affect certain platform features. Where third-party cookies are present, they are governed by the respective third parties' privacy practices, over which Ampleton has no control.
07 - Information Security
How We Protect Your Data
Ampleton employs appropriate technical, administrative, and physical safeguards to protect personal information against unauthorised access, disclosure, alteration, or destruction. These include access-controlled environments, encrypted storage, and firewall-protected servers.
While we maintain robust security measures, no electronic transmission or storage system is entirely secure. We advise users to exercise caution when sharing information in any public areas of the platform.
08 - Your Rights as a Data Principal
Rights Under the DPDP Act, 2023
In accordance with the Digital Personal Data Protection Act, 2023, and other applicable Indian laws, you have the following rights in respect of your personal data:
- Right to Access: Obtain confirmation of and access to the personal data held about you.
- Right to Correction: Request rectification of inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data, subject to lawful retention requirements.
- Right to Withdraw Consent: Withdraw previously granted consent for specific processing activities.
- Right to Grievance Redressal: Lodge a complaint regarding the processing of your personal data.
- Right to Nominate: Nominate another person to exercise your rights in the event of death or incapacity, as permitted by law.
To exercise any of the above rights, please contact us at privacy@ampleton.com. We will respond within the timelines prescribed under applicable law and may verify your identity before processing your request.
09 - Third-Party Links
External Websites
Our platform may contain links to third-party websites or services not operated by Ampleton. We do not endorse or accept responsibility for the privacy practices or content of such external platforms. This Policy applies solely to data collected by Ampleton. We recommend reviewing the privacy policies of any external sites before sharing personal information.
10 - Cross-Border Data Transfers
International Processing
In delivering our services, personal data may be transferred to and processed in countries outside India. By using our platform, you acknowledge and consent to such transfers. Ampleton ensures that any cross-border transfer of personal data is conducted with appropriate safeguards and in compliance with applicable Indian data protection legislation, including conditions prescribed under the DPDP Act, 2023.
12 - Amendments to This Policy
Policy Updates
Ampleton reserves the right to revise or update this Policy at any time without prior notice. Any changes will be published on this page and will take effect immediately upon posting. Your continued use of the platform following any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.
13 - Governing Law & Jurisdiction
Legal Framework
This Policy is governed by and shall be construed in accordance with the laws of the Republic of India. Any dispute arising from or related to this Policy or your use of the platform shall be subject to the exclusive jurisdiction of the competent courts in [City, India]. By accessing our platform, you irrevocably submit to such jurisdiction.
14 - Grievances
Contact Our Grievance Officer
If you have questions, concerns, or complaints about this Policy or our data handling practices, please contact our designated Grievance Officer. We will acknowledge all requests within 72 hours and resolve them within the timelines prescribed under applicable Indian law.
Your privacy matters to Ampleton. We are committed to safeguarding your personal data and providing a secure, transparent digital experience.